Return Policy

Return/Exchange Policy

General
Return/Exchange Guidelines
  1. Please contact us at customercare@mangalay.com prior to sending any returns/exchanges back to us.
  2. All returns/exchanges must include any accessories, documentation, etc., that was originally shipped with the product.
  3. If your return/exchange includes batteries, please contact us for details on proper shipping procedures.
  4. You are responsible for return shipping charges that are not related to a defective product or product that was damaged during initial shipping to the customer.
Returns

5 Days Return Policy:
You have 07 days to make a refund request after your order has been delivered from our courier.

Full Refunds:
If you received any damaged or defected product, You will receive full product amount refund in your wallet.

Easy Exchange:
You can easily exchange your product. You will have to pay handling charges 200rs on every exchange attempt.

How you can return your product?

Step 1:
Inform us about the return via Support

Step 2:
A pick-up will be scheduled by one of our courier services.

Step 3:
Pack the order again in the original form and handover to one of our courier people.

Step 4:
After receiving and inspecting returned item, we will make the refund in your wallet.